All Systems Operational
Uptime over the past 90 days. View historical uptime.
Email Delivery Service ? Operational
90 days ago
99.98 % uptime
Today
Platform Applications ? Operational
90 days ago
100.0 % uptime
Today
Platform Dashboard ? Operational
Client Extensions ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 16, 2024

No incidents reported today.

Apr 15, 2024

No incidents reported.

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Apr 9, 14:41 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 9, 14:28 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 14:15 UTC
Scheduled - We're updating mxHERO!
We've scheduled a maintenance window in order to deploy new security features and software updates for mxHERO! This update should be non-impacting and will last approximately 2 hours. Thank you!
Apr 9, 14:15 UTC
Apr 8, 2024
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Apr 8, 13:54 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 8, 13:07 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 12:53 UTC
Scheduled - We're updating mxHERO!
We've scheduled a maintenance window in order to deploy new security features and software updates for mxHERO! This update should be non-impacting and will last approximately 2 hours. Thank you!
Apr 8, 12:53 UTC
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024
Some mxHERO servers are temporarily rejecting emails in unspecified conditions
Resolved - The problem has been resolved. The root cause was a misconfiguration affecting some senders after the deployment of the new version. The settings have been appropriately adjusted. The senders can resend occasional bounced emails.
Apr 4, 17:42 UTC
Update - We are continuing to monitor for any further issues.
Apr 4, 16:58 UTC
Update - We are continuing to monitor for any further issues.
Apr 4, 16:58 UTC
Monitoring - We have identified some emails that were bounced to the senders. The issue has been resolved and our engineering team continues to monitor.
Apr 4, 16:48 UTC
Investigating - Our team is currently investigating the issue.
Apr 4, 13:15 UTC
Upcoming scheduled release notice
Completed - The scheduled maintenance has been completed.
Apr 4, 14:21 UTC
Verifying - Verification is currently underway for the maintenance items.
Apr 4, 13:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 4, 12:19 UTC
Scheduled - We are in the process of updating mxHERO!
A maintenance window has been scheduled to facilitate the deployment of new security features and software updates for mxHERO. This update is expected to be non-impacting and is projected to last approximately 2 hours.

For detailed information about this release, please refer to the changelog at https://mxhero.helpjuice.com/general-information/changelog.

Thank you!
Apr 4, 12:19 UTC
Apr 3, 2024
Upcoming scheduled maintenance notice
Completed - The scheduled maintenance has been completed.
Apr 3, 09:57 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 07:55 UTC
Scheduled - We're updating mxHERO!
We've scheduled a maintenance window in order to deploy new security features and software updates for mxHERO! This update should be non-impacting and will last approximately 2 hours. Thank you!
Apr 3, 07:55 UTC
Apr 2, 2024

No incidents reported.

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