The problem has been resolved. The root cause was a misconfiguration affecting some senders after the deployment of the new version. The settings have been appropriately adjusted. The senders can resend occasional bounced emails.
Posted Apr 04, 2024 - 17:42 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 04, 2024 - 16:58 UTC
Update
We are continuing to monitor for any further issues.
Posted Apr 04, 2024 - 16:58 UTC
Monitoring
We have identified some emails that were bounced to the senders. The issue has been resolved and our engineering team continues to monitor.